Privacy Policy
Your privacy is fundamental to our service. Learn how we collect, use, and protect your personal information.
Our Commitment to Your Privacy
At WayOfThat, we believe privacy is a fundamental right. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered document signing platform. We are committed to protecting your personal information and being transparent about our practices.
1. Information We Collect
Information You Provide Directly
Account Information: Name, email address, password, and profile details
Documents: Files you upload for processing and signing
Contact Lists: Names and email addresses of signing participants
Communication: Messages you send through our support channels
Payment Information: Billing details processed securely by our payment processors
Information We Collect Automatically
Usage Data: How you interact with our Service, including features used and time spent
Device Information: IP address, browser type, operating system, and device identifiers
Log Data: Server logs, error reports, and performance metrics
Cookies: Small data files that improve your experience and help us analyze usage
2. How We Use Your Information
We use the information we collect for the following purposes:
Core Service Functions
- Process and analyze documents
- Facilitate signing workflows
- Send notifications and updates
- Store completed documents
Service Improvement
- Enhance AI accuracy and performance
- Develop new features and capabilities
- Analyze usage patterns and trends
- Conduct research and analytics
Communication
- Provide customer support
- Send service announcements
- Respond to inquiries
- Marketing (with your consent)
Security & Compliance
- Prevent fraud and abuse
- Monitor security threats
- Comply with legal obligations
- Enforce our terms of service
3. Information Sharing and Disclosure
We may share your information only in the following limited circumstances:
Service Providers
Trusted third parties who help us operate our Service, such as cloud storage providers, payment processors, and email services. These partners are bound by strict confidentiality agreements.
Legal Requirements
When required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In connection with a merger, acquisition, or sale of assets. You will be notified via email of any change in ownership or control.
Your Consent
With your explicit consent or at your direction, such as when you choose to share documents with signing participants.
4. Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Encryption
- TLS 1.3 for data in transit
- End-to-end encryption for sensitive documents
Access Controls
- Multi-factor authentication
- Role-based access permissions
- Regular access reviews
Monitoring
- 24/7 security monitoring
- Intrusion detection systems
Infrastructure
- Redundant backups and disaster recovery
- Network security and firewalls
5. Your Privacy Rights
You have several rights regarding your personal information. These rights may vary depending on your location:
Access & Portability
- Request a copy of your data
- Export your information
- Access your account details
Correction & Update
- Correct inaccurate information
- Update your profile data
- Modify account settings
Deletion & Restriction
- Delete your account and data
- Restrict certain processing
- Withdraw consent
How to Exercise Your Rights:
- Contact our support team
- Use the account settings in your dashboard
- Submit a request through our support portal
We will respond to your request within 30 days (or as required by applicable law).
6. Policy Updates and Contact
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website. Changes become effective when posted.
Privacy Inquiries
For privacy-related inquiries and data protection questions, please contact our support team and specify that your inquiry relates to privacy matters.
Privacy Questions or Concerns?
Our support team is committed to addressing your privacy concerns promptly and transparently. Whether you need to exercise your data rights or have questions about our practices, we're here to help.
Contact Support • Terms of Service
Response time: Within 48 hours for privacy requests Data request fulfillment: Within 30 days